"I returned two DVDs two weeks late. They had no educational value and no one missed them for as long as they were gone. I shouldn't be penalized because I already pay too much money to go to this school and don't have the money for bogus fees. I am usually very punctual with returning books because I know of their importance to other students. I can't pay this fee and I need to borrow a book for class. I need your help and mercy..." - Student
“Hmmmmm….maybe you’d get merciful if your attitude were better. Want to rethink that tone?” – Me as I stamp fine appeal denied all over the form.
Seriously, if you are asking someone for something and you are in the wrong, shouldn’t you at least make an effort to be positive and pleasant?
Well at least I got a laugh for the day.